Free Click & Collect option: Mondays, Wednesdays & Fridays 11am - 4pm @ The Collective, 24 Drury Street, D2

Returns

ONLINE RETURN POLICY

  • If you are not completely satisfied with your online purchase, you can send it back to us for a refund or credit within 14 days of receipt. 30 days for an exchange & 90 days for faulty goods.
  • Special orders, custom jewelry and engraved items are final sale and cannot be returned. All returned merchandise must be in its original condition. 

 

  • The customer is responsible for all shipping costs unless the item is damaged or we made a mistake.
  • Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to 5 - 7 days for your return to be processed.

 

  • Using a trackable shipping method, send the merchandise to 

24 Drury Street

Dublin

D02 V658

 

  • We reserve the right to deny credit if the merchandise returned does not meet our return policy requirements.

  • Once we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to 2 weeks for your return to be processed.

 

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